Office Administration - Executive


Program Capabilities

Program Capabilities outline what skills students should possess as they progress through each term/year of their program.

Co-op students and employers will find this information most useful and can reference this capabilities document to ensure students are gaining the experience they need to fulfill the program requirements.

Print Program Capabilities

The student will be capable of the following skills by the end of the term indicated:

Co-op Term

  • Proficient keyboarding skills (53 nwpm minimum) with an emphasis on excellent spelling, punctuation and grammar 
  • Advanced level Excel 2013 skills to create, format and edit workbooks using formulas, functions, charts, and graphics. Preparing financial data to track budgets, expenses, sales progress and more 
  • Access 2013 to organize business or personal records in a table, perform queries, create forms and professional looking reports 
  • Windows 7.0 to perform records management and operational functions 
  • Advanced level Microsoft Word 2013 skills to create mail merges, envelopes and labels; setup basic newsletters, flyers and web pages; create reports, letters, memos, forms and long documents; formulate techniques for minor technical problems 
  • Advanced level PowerPoint 2013 skills to build a presentation or update files and how to effectively communicate and/or deliver to internal and external clients professionally 
  • Internet research skills to conduct basic research, gather information to compile comprehensive reports, Internet navigation abilities and other computer skills as required 
  • Desktop publishing design concepts using Adobe Creative Suite, Photoshop and Illustrator to create personal, business and promotional materials with samples packaged in a portfolio 
  • Administrative Professional Procedures skills with knowledge of the office environment, communication skills, telephone techniques, records storage, reprographics, mail handling, receptionist duties, time management, agenda preparation and minute taking, professionalism in the office and teamwork skills 
  • Accounting for a small business including financial record keeping, preparation of financial statements for a sole proprietorship, completing the accounting cycle, banking activities and payroll 
  • Simply Accounting including general ledgers, payables, receivables, payroll journals, inventory and account reconciliation 
  • Practical and advanced oral and written business communications skills including research, proposal writing, and citing information (APA) to produce reports

Upon Graduation

  • Outlook 2013 to organize email, schedule appointments, meetings, utilize notes and set up task and contact lists 
  • Integrated Office Simulations skills where students participate in a mock interview requiring a career portfolio and once “hired” works on a variety of projects that integrates the Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint, Publisher, Visio) and some Adobe software requiring students to problem solve, work in teams, provide excellent customer service, demonstrate organizational abilities and project coordination, produce consistent documentation while maintaining confidentiality. Arrange for and present a meeting/workshop in teams on social media, stress management, customer service, ergonomics and travel 
  • Web Page Design using Adobe Dreamweaver to develop, present and publish a professional-looking website incorporating correct design and page layout. Expertise to update web pages and troubleshoot through reading and editing some XHTML coding 
  • Microsoft Publisher 2010 to create and edit publications, newsletters, tri-fold brochures, as well as customizing letterhead and business cards 
  • Microsoft Visio 2013 to create business process flow charts, workflow diagrams and chart organization to develop professional business graphics. Adobe Live Cycle to create basic dynamic forms and correspondence 
  • Effective interpersonal communication skills, team building and group dynamics to work well with all levels of management and staff as well as outside clients and vendors

For co-op information, contact:
Justin Gingerich, Employer Client Relations
519-542-7751 ext 3582

Business & Creative Design, Liberal Studies & English
519-542-7751 ext 2433


Program Information

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