Adhere to Clients' and Families' Rights | PSWMR-0210

This online, competency-based Micro-credential is designed to introduce learners to client and family rights as they pertain to legislation, including the Canadian Human Rights Act and Ontario's Resident's Bill of Rights. Additionally, you will learn about informed consent and the importance of autonomy, dignity, privacy and confidentiality. This module also explores legal considerations such as negligence and malpractice and your role and rights as a Personal Support Worker. You will also learn about the Care Planning Process and the importance of reporting and charting.