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Policy Details

2000-9-1 Academic Accommodation of Students with Disabilities

Responsible Executive Senior Vice-President, Academic & Student Success
Associate Vice-President, Student Success
Issue Date June 18, 2015
Supersedes Date June 18, 2015
Last Review November 7, 2024
Last Revision November 7, 2024

Upon request, the college will provide a copy of this policy in an alternate format.

This policy aims to provide a set of clear guidelines to enhance accessibility in learning and outline a structure for the timely and effective development of appropriate accommodations for applicants and students at Lambton College.

It is intended to elucidate the College's commitments and duties regarding accommodations, supporting all parties in fostering an accessible and inclusive educational atmosphere at Lambton College.

Policy

  1. Lambton College is dedicated to fostering an accessible learning environment that upholds the dignity of individuals with disabilities and encourages positive self-esteem. This commitment is realized through direct support to students, promotion of autonomy, and the creation of an inclusive educational atmosphere.
  2. The College acknowledges its obligation under the Human Rights Code of Ontario (OHRC) Policy on Accessible Education for Students with Disabilities, the Accessibility for Ontarians with Disabilities Act (AODA), and the best practice recommendations of the Post-secondary Education Accessibility Standards (PEAS). In delivering education, training, and services, Lambton College is committed to offering reasonable academic accommodations to students with disabilities, while upholding Lambton College academic standards and requirements of Lambton College’s courses and programs, including experiential opportunities.
  3. This section of Policy 2000-9-1 aims to define the concepts, establish the principles, and identify the responsibilities involved in creating appropriate and reasonable accommodations for students with disabilities.
  4. This policy applies to all part-time and full-time Lambton College students and applicants seeking and/or receiving support from the Accessibility Centre, as they participate in the classroom, labs, and field/experiential placements, across all programs and services.
  5. The policy also applies to all Lambton College employees involved in the student academic accommodation process.

Accommodation Principles 

  1. Persons with disabilities must meet applicant selection criteria and program eligibility criteria.
  2. Qualified candidates are reasonably accommodated by the College during activities to prove their eligibility for admission into an academic program, course, or other offerings, such as receiving additional time to finish a mature student pre-admission test.
  3. The provision of accommodation and services must be based on respect for the individuals' rights and dignity of the individual, and the shared commitment of the College community to an open, supportive learning environment.
  4. Program policies and practices must align with principles of academic accommodation and in accordance with human rights legislation, and the duty to accommodate.
  5. Undue hardship on the College is the only acceptable reason to not accommodate the needs of a student with a disability. The possibility that the student might not be successful in the program or possibility that the student might not find related employment, are not acceptable reasons for failure to accommodate.
  6. If a student's disability prevents them from performing or demonstrating key skills and abilities essential to a college course or program, it must be recognized that under the Ontario Human Rights Code, the College is obligated to make a reasonable effort to accommodate the student's disability, up until the point where it causes undue hardship.
  7. Modifications are significant changes to course curriculum and learning objectives and are not permitted within the regular post-secondary program streams. Students who require modifications may consider applying to the CICE (Community Integration through Cooperative Education) certificate program, which is the only college program that allows for modifications.
  8. Where accommodation includes waiver of a health and safety practice, and puts others at risk, the College must assess the resulting risk to the student and others. Evidence is required to prove the nature, severity, probability and scope of risk. The student may be required to adhere to a specified treatment plan that addresses safety issues with respect to harm to self or others, for accommodations to be provided. If the assessed risk outweighs the benefits of the accommodation, the College may deny the accommodation on grounds of undue hardship.
  9. When a student with a disability cannot be accommodated in accordance with the principles outlined herein, or where they are found to be incapable of performing the essential requirements of a program or course, alternatives are explored with the student. Decisions regarding withdrawal without academic penalty and/or possible fee refunds, are made by the Registrar’s Office.
  10. If a student is dissatisfied with an accommodation decision, they have the right to appeal that decision under College policy: Appeal of an Academic Decision Policy 2000-1-13.

Responsibilities in the Accommodation Process

  1. The accommodation process is a shared responsibility among students with disabilities, Faculty, Staff, College Administrators, and Accessibility Services. 
  2. Responsibilities of the Student:
    1. Advise the College of disability and accommodation needs as early and proactively as possible through contacting the Accessibility Services department and requesting an intake appointment. 
    2. Discuss their needs with the Accessibility Services staff to learn about accommodation options, and services available.
    3. Provide appropriate supporting documentation of their disability and accommodation needs, in as timely a manner as possible.
    4. Participate in discussions and possible accommodation solutions with the Accessibility Services staff, and in some cases, experts whose assistance is required to determine accessibility needs.
    5. Work collaboratively with the Accessibility Services staff to create a Confidential Academic Accommodation Plan (CAAP), that includes approved accommodations, which will be shared with identified faculty and staff members.
    6. Share their CAAP with designated college faculty and staff, including those handling accommodations, at the beginning of each term. Personal medical details are not required, nor do they need to ask professors or instructors directly. If a student prefers not to contact faculty or staff directly about their accommodation needs, they can ask the Accessibility Centre to manage this part of the process. To proceed, the student must give full consent and clear instructions to Accessibility Centre staff for this communication.
    7. Work with College faculty and staff providing accommodation on an ongoing basis to ensure the accommodation process is managed, and all documentation is provided, as needed.
    8. Meet identified requirements and learning outcomes of courses and programs, once accommodation is provided.
  3. Responsibilities of College Staff and Faculty:
    1. Accept the Student’s request for accommodation in good faith, unless there are legitimate reasons for acting otherwise.
    2. Respond to Student requests for accommodation with sensitivity, discretion, and confidentiality,
    3. Comply with the Personal Health Information Protection Act (PHIPA) and the Freedom of Information and Protection of Privacy Act (FIPPA) with respect to the collection, use and disclosure of health information or other personal information collected under this policy.
    4. Advise students of accommodation support services, including the availability of interim and temporary accommodations and how they can be accessed through Accessibility Services at Lambton College.
    5. Limit requests for information to those that are needed to enable an appropriate response to the accommodation request by the Student.
    6. Keep and maintain a record of the accommodation request and subsequent action taken to provide the accommodation.
    7. Grant accommodation requests in a timely manner, to the point of undue hardship.
    8. Consult with the Accessibility Centre staff regarding any concerns or uncertainty with the accommodations identified in a student’s CAAP. 
  4. Responsibilities of College Administration:
    1. Provide current information about services offered to students with disabilities, as well as information on student rights and responsibilities under the Ontario Human Rights Code.
    2. Provide education and training on how to implement accommodations through Universal Design for Learning (UDL), in partnership with other areas of the college.
    3. Establish, maintain, and implement procedures deemed necessary to fulfill the provisions outlined in this policy.
    4. Maintain privacy and confidentiality regarding a student’s accommodations on official documents like transcripts, graduation requirements, and assessment results.
  5. Responsibilities of Accessibility Services:
    1. Serves as the central point of contact for all matters related to students with disabilities at the College.
    2. Request supporting documentation, and if required, may consult with a student’s external healthcare provider, providing informed consent is granted by the student for this exchange of information.
    3. Assess the student’s need for accommodation based on supporting documentation of functional limitations and skills, on input from both the student and professional judgement.
    4. In consultation with the student, develop the Confidential Academic Accommodation Plan (CAAP), which outlines appropriate accommodations and recommended supports.
    5. When a student requests assistance and agrees to allow the Accessibility Services team to communicate accommodation details, or the CAAP, with specific College faculty and staff, this step can be handled for the student.
    6. Provide service information to the College community regarding academic accommodations and the support available to students through Accessibility Services.
    7. Ensure documentation of a student’s personal medical information and CAAP are kept confidential in compliance with FIPPA and PHIPA standards.
    8. On behalf of the College, seek expert opinion or legal advice, as needed, on complex accommodation requests.

Protection from Reprisal

  1. To safeguard those who utilize or engage with this policy, the College forbids any retaliatory actions or threats. Violators will face disciplinary measures or other corrective actions.

References

  • acknowledge other College policies (Fanshawe; Mohawk; George Brown)

Related Documents

  • Alternate Test & Accommodated Test Booking Procedures
  • CAAP Student Guidelines
  • Documentation Guidelines
  • Faculty Accommodation Guide
  • Lambton College Access to Information and Protection of Privacy Guidelines
  • Medical Information Records Form

Related College Policies

  • Accessibility & Accommodations for all Persons (AODA) Policy 4000-7-1
  • Appeal of an Academic Decision Policy 2000-1-13
  • Application & Admission to Programs Policy 2000-1-1
  • Confidentiality & Privacy of Information & Records Policy 2000-7-1
  • Student Rights & Responsibilities & Discipline Policy 2000-5-1
  • Test & Exam Writing Protocol Policy 2000-1-6
  • Use of Recording Devices on Campus Policy 2000-1-15

Resources

  • Accessibility for Ontarians with Disabilities Act (AODA)
  • Freedom of Information and Protection of Privacy Act (FIPPA)
  • Ontario Human Rights Code
  • Ontario Human Rights Commission: Guidelines on Accessible Education
  • Personal Health Information Protection Act (PHIPA)

Definitions

Academic Accommodation
strategies designed to equalize the opportunity for a person with a disability to meet the admission requirements for a program or achieve the learning outcomes of a program or course. Accommodation extends beyond a standard level of service provided for the general population Accommodation is considered appropriate if it will provide the individual with a disability an equal opportunity to attain the same level of performance or enjoy the same level of educational benefits experienced by others.
Accessibility
the conscious design of devices, services, products, or environments to create barrier-free access for individuals with disabilities
Accessibility Centre
the department at Lambton College that is dedicated to supporting students with disabilities by providing accommodations and services that ensure equal access to education. The Centre works closely with students to develop individualized accommodation plans, offers assistive technologies, and provides resources to help students succeed in their academic pursuits. Its goal is to create an inclusive learning environment where all students can reach their full potential.
Accommodation for Applicants
accommodations provided by the College to support applicants in demonstrating that they meet the requirements for an offer of admission to a College academic program, course or other academic offering.
Accommodation for Students
accommodations provided by the College to support the student with disabilities in achieving required learning outcomes of the student’s academic program, course or other academic offering.
Alternate Format
the transcription or conversion of information from one format into another to make the content accessible (e.g., lecture recordings, large print materials, PDF versions of course content).
Confidential Academic Accommodation Plan
the document that specifically outlines the accommodation required for the student for class or other learning settings, evaluations or coop/clinical/placement settings. The document will be developed by the Accessibility Counsellor in collaboration with the student. It is designed by acknowledging documentation and the student's lived experience with dignity of the individual at the forefront. Copies of this Plan are shared typically by the student with their faculty at the beginning of the term. However, accommodation plans can be developed at any point or altered at any point during the term. The Accessibility Centre may also distribute the Accommodation Plan at the request of and with consent from the student in some situations.
Disability
any physical, psychological or mental health condition as defined by the Ontario Human Rights Code that limits the opportunities of a person to meet the essential requirements of a course or program
Essential requirements
Essential requirements of a course or program may include, but are not limited to, the knowledge and skills which must be acquired and/or demonstrated for a student to successfully meet the learning objectives of a course or program. The OHRC outlines a three-step test to determine essential course requirements. The three-step test involves reflection and response to three questions: Was the requirement adopted for a purpose or goal that is rationally connected to the function being performed?; Was the requirement adopted in good faith, in the belief that it is necessary to fulfill the purpose or goal?; Is the requirement reasonably necessary to accomplish its purpose or goal, in the sense that it is impossible to accommodate without undue hardship?
Experiential Learning
The province of Ontario defines experiential learning (EL) as “an educational activity facilitated and supported by a college through which students learn while doing. Students participate in workplaces, or simulated workplaces, where they are exposed to authentic professional demands and expectations. The goal of an EL experience is to improve students’ employability and interpersonal skills and to support their transition to the workforce” (Ministry of Advanced Education and Skill Development, 2017).
Interim Accommodations
Temporary accommodations provided while a student and their Accessibility Counsellor or Accessibility Advisor determine reasonable and necessary permanent accommodations.
Reasonable Accommodations
Actions to alleviate or remove a permanent or temporary disability-related functional limitation which do not compromise course objectives or academic standards.
Retroactive Accommodations
Are considered when a student may be experiencing a disruption in their functioning but may not be able to follow the college’s process for arranging accommodation due to no warning that they will have accommodation needs or be in a situation where they are experiencing accessibility needs for the first time. In these circumstances, if a student has failed to meet performance expectations in a class, course, program, etc., the college has an obligation to consider accommodation after the fact (OHRC, 2018).
Self-identification
Occurs when a student identifies their accessibility needs to Accessible Learning Services staff. Self-identification is confidential and the release of personal information is subject to Section 39(2) of the Freedom of Information and Protection of Privacy Act.
Supporting Documentation
The medical or psychological documentation that establishes and supports a disability and the student's need for accommodation. The supporting documentation must be provided by a Registered Healthcare Professional qualified to provide the required information and objective opinion and evaluation. Where the documentation provided is not sufficient, further supporting documentation may be required.
Undue hardship
The capacity limit of the College to accommodate the student without experiencing unreasonable difficulty. The College is obligated to provide accommodation up to the point of undue hardship. The College is not expected to provide accommodation if doing so would bring about unreasonable difficulties or burden on health, safety, financial or other relevant grounds. The question of when undue hardship is reached must be considered in the context of each specific request for accommodation.
Universal Design for Learning /Inclusive Design
A curriculum design, development, and delivery framework used to create inclusive and accessible learning environments. The goal of UDL is to ensure inclusion in teaching and learning processes, while encouraging the development of expert learners. The three central principles of UDL are:
  • Provide multiple means of engagement – Develop learning options to produce and sustain interest, provide multiple means of representation;
  • Provide content in multiple ways, provide multiple means of action and expression;
  • Offer options that allow students to fully demonstrate knowledge.
Universal Design for Learning can reduce the number of accommodations required, by preventing barriers, but will not eliminate the need entirely.

Appendix

Purpose

The purpose of this document is to provide a clear outline and guide to all College employees, applicants, and students during the process of assessing academic accommodation needs or challenging academic accommodation decisions. In this procedure, ‘student’ refers to a person who is either a qualified applicant, or a student of the College.

Accommodation Process

  1. The College provides applicants and students with information about available services for students with disabilities. Accessibility Services’ information is available on College website, in print, and verbally.
  2. Students with disabilities must first self-identify by contacting Accessibility Services. This is the initial step to access academic accommodations, and students are encouraged to do so as early as possible to ensure accommodations are in place before the start of their academic program. Students can reach Accessibility Services via phone or email, or through in-person visits at the campus office.
  3. Students request accessibility services and academic accommodations via completion of an intake form and provide relevant information related to their request for accessibility services. As part of the intake process, students submit documentation from a Regulated Healthcare Profession that verifies their disability and outlines the functional impacts of the condition. The documentation will inform the accommodation planning process. Accessibility Services can assist students in clarifying documentation needs and accessing and completing the intake form.
  4. Once student completes the intake form, their information is reviewed and they are contacted to discuss intake details and invited to book appointment to meet with an Accessibility Counsellor to develop a Confidential Academic Accommodation Plan (CAAP). This appointment will include review and assessment of all information and documentation provided by the student. Interim accommodations are available to students, where applicable. The development of an accommodation plan is personalized based on the student’s individual needs and is developed to ensure equal access to academic programs while maintaining the integrity of the course requirements.
  5. Once the accommodation plan is finalized, it is digitally distributed to the student. Students are responsible for distribution to appropriate faculty and can consult with Accessibility Services for support. Students should connect with their faculty to discuss and request accommodation needs and implementation. Students are not obligated to disclose their confidential information / diagnosis to faculty as the CAAP outlines the student’s eligible and verified accommodations for the faculty member. Faculty members are required to implement the accommodations requested by students that are outlined in the CAAP. Faculty can contact Accessibility Services for support and consultation related to implementation of the accommodations.
  6. Each year, students will be invited to review and renew their CAAP to ensure that the accommodations continue to meet student needs as they progress through their academic program.
  7. If a student experiences changes to their needs or goals, they can consult with an Accessibility Counsellor to discuss options for support and possible changes to their academic accommodations.
  8. Students can request academic accommodations at any point during the student’s program and all requests are considered, including retroactive requests based on specific exceptional circumstances.
  9. If a student is facing challenges with the implementation of accommodations, the student can file an appeal through informal and formal appeal processes.

Challenge of an Accommodation Decision

  1. If a student has a concern about the provision of accommodation, the concern should be raised immediately with the relevant Instructor, or Professor, and/or Accessibility Counsellor. The Instructor or Professor, and Counsellor, should meet with the student as soon as reasonably possible to review the student’s concerns, identified needs and accommodations, in an attempt to resolve the student’s concern.
  2. If an Instructor, Professor, or staff member have a concern regarding an accommodation in a student’s CAAP, they will consult with the Accessibility Services staff, rather than deny the accommodation or directly question the accommodation to the student.
  3. If, after consultation with Accessibility Services, an Instructor, Professor or staff member continues to have concerns regarding the implementation of an accommodation listed on the student’s CAAP, they must refer the matter to their Associate Dean/Dean/Manager for review and determination of next steps, within one working day of the consultation date with Accessibility Services.
  4. The Associate Dean/Dean or Manager will evaluate and decide on the above noted referral regarding a student accommodation request, within three business days.  The Associate Dean/Dean is responsible for ensuring that core course or program requirements are satisfied without causing undue hardship, in accordance with the duty to accommodate.
  5. If the student is not satisfied with the Associate Dean/ Dean’s accommodation decision, the student may, within X business days, initiate the Policy 2000-1-13 (Appeal of an Academic Decision). The use of the Appeal of an Academic Decision does not preclude or limit the student’s use of external appeal avenues and processes.
  6. Except in extenuating circumstances that justify the delay, concerns raised more than X business days after the end of a semester to which the concern relates are not considered. Accommodations are not typically retroactive, and student success is more likely to be supported through an early identification and planning process. However, it is recognized that there may be exceptional circumstances in which retroactive accommodations are appropriate and all requests will be considered. Requests are made through the Accessibility Counsellor. 

For questions or concerns regarding this policy, please contact the Policy Sponsor by phoning our main line 519-542-7751.