Discover the foundation pieces for successful engagement of volunteer resources. Developing a good planning process, based on recruitment/involvement models and current research on volunteering, will lead to better success when engaging volunteers. Learn to build an organizational culture where the staff-volunteer team will ultimately work together to accomplish the mission/goals of the organization. This course applies the new National Occupational Standards for Managers of Volunteer Resources developed by the Human Resources Council of Canada in partnership with the Canadian Association of Volunteer Resource Managers.