FAQs
General Parking Questions
- What information do I need to register for parking?
- You need your myLambton log in information, employee or student number, license plate number and vehicle make/model. If you need to change your vehicle or license plate information, you can log into your account to make changes. Parking is by license plate only. Please keep your vehicle information current to avoid a ticket.
- Do I need to register my vehicle license plate for the first day of classes?
- Yes. Parking is enforced Monday – Friday, 8 a.m. – 8 p.m. and if you haven't registered you could be ticketed. Once your vehicle is registered and payment is received, you can park in valid permit locations.
- Can I park my vehicle on campus overnight?
- No. Parking is not permitted on campus between 3 a.m. and 6 a.m., with the exception of being a resident living in Residence.
- Which parking lots enforce pay-by-plate parking?
- All parking lots are pay-by-plate enforced.
- Will Lambton College be responsible if my car is damaged and/or something is stolen from my vehicle?
- No. Lambton College is not responsible for any damaged and stolen items. Lambton College Parking lots are under 24 hour 7 days a week video surveillance. Please report any loss, damage, or injury to Parking Services.
- What should I do if I have an emergency in the parking lot?
- There are multiple blue emergency duress stations in parking lots, which will connect you with Lambton College Emergency Services.
- Is accessible parking available?
- The College has designated parking for individuals with either permanent or temporary mobility challenges. To park in an accessible parking space, you must have a current Ontario Accessible parking permit and a Lambton College parking permit.
Parking Permit Packs
- How do the permit packs work?
- The permit packs use license place recognition technology to detect a permit from your pack when your license plate is scanned while you are parked on campus.
- How many times can my license plate be scanned in one day?
- Only one permit will be deducted from you pack no matter how many times in one day your license plate is scanned.
- How many vehicles can be registered to a permit pack?
- Only one vehicle can be registered to a permit pack at a time. You can update your vehicle online or by visiting Parking Services in B0-152.
- How long are permits valid for?
- Permit packs can be purchased at any time during the year but they all expire on Friday April 25, 2025. No refunds will be issued for unused parking permits.
- How will I know when I've used all my permits in the pack?
- When you use your last permit, you will receive an email from parking services to inform you that you are out of permits.
Electric Vehicles Questions
- What is a zero-emission vehicle (ZEV)?
- A zero-emission vehicle (ZEV) is a vehicle that cannot produce greenhouse gas (GHG) emissions while operating. These emissions primarily would come out of a typical exhaust pipe. While some ZEVs have internal combustion engines that emit GHGs, they must also be able to operate without it.
- ZEVs are classified into three categories below:
- Battery-electric vehicles (EVs) - vehicles that run 100% off electricity
- Plug-in Hybrid Electric vehicles (PHEVs) - vehicles that run 50% off electricity and 50% off gas or diesel (i.e. has an internal combustion engine)
- 3. Fuel Cell Electric Vehicles (FCEVs) - vehicles that run 100% off hydrogen which charges a battery that produces electricity.
- I own a zero-emission vehicle, will I be able to charge on campus?
- Yes. There are three level two EV charging stations on campus. Look for the Electric Vehicle Charging Station icon on the Parking Map.
- What kind of zero-emission vehicles will I be able to charge?
- The ChargePoint CT-4021 EV charging stations on campus are universal charging stations and as such are able to charge all EVs and PHEVs.
- How can I charge my zero-emission vehicle on campus?
- Follow these steps:
- Download the ChargePoint App from the App Store or Google Play
- Create a free ChargePoint Account
- Once an account is created, you will be able to view the charging rate of your vehicle through costs and battery charging levels
- Will I have to pay to use these stations?
- In time, Lambton College will charge each ZEV user that uses our EV stations on college property and we will do our best to charge the user a fair and justifiable rate. If payments are required, instructions will be on the ChargePoint app. If you do not have a credit card to use within the app, you can purchase a ChargePoint RFID card. This card can be used to activate the charging instead of your phone. Contact the ChargePoint technical support team at 1-800-758-4389 to issue you a card that will be mailed to your address.
- What happens if I am overcharged or undercharged for using an EV station?
- All issues related to payment can be directed to the ChargePoint technical support team at 1-800-758-4389.
- How long will it take to charge my vehicle?
- Depending on the make and model, a full charge from 0% to 100% will take on average eight hours if you vehicle runs 100% on electricity, contains a 60-kWh batter and a 7-kW charging port. The three stations on campus are ChargePoint CT-4021 and have a standard electrical output of 7.2 kw.
- Who is responsible for maintaining and protecting my personal information when using an EV charging station at Lambton College?
- All concerns relating to privacy, confidentiality, payment, functionality, reliability, etc. regarding using and operating an EV charging station on Lambton College premises is administered by ChargePoint. If your information is under threat of a security breach Lambton College will not be held liable for the loss or theft of such information. Lambton College will provide optimal support to ensure that each EV user using the ChargePoint APP to charge/pay for their vehicle on college property feels safe in doing so.
- What if the EV charging station that I want to connect to is vandalized or someone who is parked here is not using the charging station?
- For any physical damage witnessed on an EV charging station or the misuse of the college parking space please notify Facilities Management in room B0-152 at B building, email evcharging@lambtoncollege.ca. or dial 519-542-7751 x 3774. The parking policy will be updated to ensure that the parking spots assigned to each EV charging station are actively used. If these parking spaces are incorrectly used it is up to the discretion of Facilities Management and Parking Services to enforce appropriate measures for consideration.
- Are the parking spots with EV charging stations and/or signs labelled “ELECTRIC VEHICLE CHARGING” only used for zero-emission vehicles?
- Yes. Anywhere that you see a green sign on campus that says: “ELECTRIC VEHICLE CHARGING” and/or an EV charging station is specifically assigned for electric vehicles or plug-in hybrid-electric vehicles. Each vehicle parked in one of these spots will be required to use the assigned connector from the assigned EV charging station. All vehicles using these parking spots will be monitored and enforced by facilities management & parking services (as updated through its Parking Services (4000-4-2) policy). Plug-in or park elsewhere.
- Are there financial incentives to help me pay for my ZEV that I’m about to purchase?
- Yes. The Government of Canada has introduced the Incentives for Zero-Emission Vehicles (iZEV) program in May 2019. These are incentives for both new and used ZEVs. Presently, one can claim up to $5,000.00 for the purchase of a new or used ZEV. For the complete list of cars available and incentives received please see the List of eligible vehicles under the iZEV Program.
- Another incentive program can be found through the Used Electric Vehicle Incentive program through Plug ‘N Drive, a non-profit organization that helps accelerate and encourage consumers to purchase and operate ZEVs. Here, Ontario drivers may qualify for $1,000.00 towards the purchase of a used fully electric vehicle.
- Please continue to monitor municipal and provincial government funding supports as well as other privately-run incentive programs that may offer additional support.
- Questions and concerns specific to the EV charging stations at Lambton College can be addressed to evcharging@lambtoncollege.ca.
- All other questions can be answered under the EV Driver Support FAQ page or by dialling ChargePoint’s technical support team at 1-888-758-4389.
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